Effective communication & improved conversations

This is a 1/2 day course delivered online (for individuals).

Also currently available (online for teams).

Course overview

Develop your confidence and skills in what effective communication is and explore tools & techniques to communicate clearly and effectively, including dealing with challenges.

Explore your own responses and develop strategies to improve conversations.

Course aims

To consider what effective communication is and to explore tools & techniques to communicate clearly and effectively, including dealing with challenges

Course objectives

By the end of the course, you will have had opportunities to:

• Explore what makes communication effective
• Explore what makes communication effective
• Explore their own responses to difficult communication
• Develop strategies for dealing with more challenging conversations