Consumer Rights (Digital)

This Consumer Rights for Retailers training course offers practical guidance for people who sell DIGITAL CONTENT. It explains consumer law, customer rights, and the legal standards required. It will help you work towards compliance with the Consumer Rights Act 2015.

LEARNING OUTCOMES

• Understand who the Consumer Rights Act apply to
• Know how to resolve any disputes
• Understand what liability you have regarding digital content

COURSE CONTENTS

This training course is broken down into 4 sections

1. Background
2. Customer Rights Act
3. Terms and Conditions
4. Disputes