Driving High Performance

WWP Training Limited
Delivery Method: Face-to-face
 Driving High Performance

Course Aims:

"A process that contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance." Armstrong and Baron

Performance management should be strategic, in that it involves broader and longer-term organisational goals, whilst linking various aspects of the business, people management, individuals and teams. This involves identifying skills, setting clear objectives and measuring team and individual performance. Staff who understand what is expected of them are more motivated and perform more effectively.

Course Pre-requisites:

This programme is for you if you want to develop your own performance management skills in order to improve organisational effectiveness, implement a continuous development of individuals and teams and encourage individuals to behave in a way that allows and fosters better working relationships.

Course Objectives:

On completion of this course delegates will be able to:

  • Identify, encourage and enhance effective behaviour at work
  • Plan, structure and run performance review meetings
  • Link rewards to measured performance reactions
  • Use performance management to reinforce and drive strategy
  • Coaching as a performance enhancer

Course Content:

Introduction and Objectives

The Purpose of Having a Performance Management Process

  • High performance versus satisfaction
  • The Performance Management cycle
  • Behaviour activators
  • Pavlov and Skinner


Setting Performance Measures

  • Performance standards
  • Personal objectives
  • SMART objectives


Monitoring Performance

  • Ways of monitoring
  • The importance of regular reviews
  • Giving feedback
  • Managing satisfaction
  • Monitoring and motivation


The Review Meeting

  • Preparation
  • Running the meeting
  • Do’s and don’ts of review meetings


Coaching Skills

  • Encouraging self-reflection
  • Dealing with employee reactions
  • Listening
  • Asking questions
  • Reflecting back
  • Using feedback as a way to support and coach


Maintaining Motivation

  • How to apply motivation into performance management
  • Key principles of motivation


Action planning

Review of Programme


Related Courses

Coaching Skills

Influence and Persuasion

Dates available on arrangement

WWP Training Limited can also create this course for you on arrangement either at your workplace or at one of their locations.

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£384.00 (inc VAT)
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