Handling Violence and Aggression - Online Course - CPD Accredited
Handling Violence and Aggression - Level 1 - Online Course - CPD Accredited.
Welcome to The Mandatory Training Group's online Handling Violence and Aggression training course for front-line healthcare and social care providers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Health and social care services must provide a safe and secure environment for patients/service users, members of staff and visitors. Violent or abusive behaviour must not be tolerated, and decisive action should be taken to protect staff, patients/service users and visitors.
Ideally, no-one should face aggression or violence in the workplace, but in reality, many people do. For some, it will be an occasional hazard they face, while for others, it can be a more or less daily occurrence.
Course Content
This online Handling Violence and Aggression training course cover the following:
- An introduction to the management of aggression and violence in the workplace
- Definition of aggression
- The main forms of aggression
- The purposes of aggression
- The main types of aggression
- Factors that can influence aggression
- Definition of violence
- Who is at risk of workplace violence
- Should violence and aggression concern you
- What the law says about violence and aggression in the workplace
- Effective management of violence and aggression in work settings
- Stages of handling aggression and violence in the workplace
- Why it is important to support the victims if workplace aggression and violence
Who is this course for?
This online Handling Violence and Aggression training course should be completed by those who work in health and social care services, including:
- NHS medical, nursing, AHP and care staff,
- Locum doctors and nurses,
- Locum allied health professionals (AHPs),
- Agency nurses,
- Agency workers,
- Healthcare Assistants (HCAs),
- Support workers,
- Care assistants, and
- Community services.
Course aims
The aim of this online Handling Violence and Aggression training course is to detail the unacceptable behaviours and the range of remedies available in the face of such behaviour.
Learning outcomes
On completion of this ‘handling violence and aggression’ online training course, the learner will be able to:
- Define aggression and violence,
- Know the types of aggression and violent behaviour,
- Legislation and regulations relating to workplace violence and aggression,
- Know how to identify and manage risks,
- Know what to do if you experience aggression and violence, and
- Know the proven techniques to handle aggression and violence in the workplace.
Download full course description (PDF)
