Emotional Intelligence Skills - Online Course - CPD Accredited
Emotional Intelligence Skills - Online Course - CPD Accredited.
Welcome to The Mandatory Training Group's online Emotional Intelligence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Emotional intelligence describes the ability to understand one’s feelings. It also provides excellent insight into how emotion influences motivation and behaviour. The concepts of emotional intelligence have been around since the early 20th century, but Wayne Payne first introduced the term in 1985.
With our online Emotional Intelligence training course, participants will gain a better understanding of self-management and self-awareness. This, in turn, will give them better insight and control over their actions and emotions. With a greater understanding of emotions, learners will experience a positive impact on their professional and personal lives.
Course content
This online Emotional Intelligence training course includes the following:
- Module One: Getting Started
- Module Two: What is Emotional Intelligence
- Module Three: Four Skills in Emotional Intelligence
- Module Four: Verbal Communication Skills
- Module Five: Non-Verbal Communication Skills
- Module Six: Social Management and Responsibility
- Module Seven: Tools to Regulate Your Emotions
- Module Eight: Gaining Control
- Module Nine: Business Practices (I)
- Module Ten: Business Practices (II)
- Module Eleven: Making an Impact
- Module Twelve: Wrapping Up
Who is the course for?
This online Emotional Intelligence training course is suitable for those who wish to gain a better understanding of self-management and self-awareness. This, in turn, will give them better insight and control over their actions and emotions. With a greater understanding of emotions, learners will experience a positive impact on their professional and personal lives. These skills will enhance the learner’s experience, skills and employability opportunities.
Course aims
With our online Emotional Intelligence training course, participants will gain a better understanding of self-management and self-awareness. This, in turn, will give them better insight and control over their actions and emotions. With a greater understanding of emotions, learners will experience a positive impact on their professional and personal lives.
Learning outcomes
The learning outcomes of this online Emotional Intelligence training course are to:
- Define and practise self-management, self-awareness, self-regulation, self-motivation, and empathy
- Understand, use and manage your emotions
- Verbally communicate with others
- Successfully communicate with others in a non-verbal manner
- Identify the benefits of emotional intelligence
- Relate emotional intelligence to the workplace
- Balance optimism and pessimism
- Effectively impact others.
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