Support and Supervision of Staff - CPD Certified Online Training

The National Training Academy
Delivery Method: eLearning

About This Course

This course tackles the causes behind a disgruntled and downbeat team and how strong support and supervision enables a happy and productive team to thrive. The course explores mechanisms to help individuals develop, grow and achieve for both the individual, the team and the organisation. It explains the difference between support and supervision and ways to obtain the most from your team.

The training course is for managers and team leaders to promote effective support and supervision for individuals and teams (large and small).

This providing effective support and supervision online training course focuses on:

  • Different ways to plan and organise your team members
  • Ways in which to monitor the progress of your team
  • The difference between support and supervision
  • Pre-empting how handle difficult situations
  • Understanding how to actively listen.


1. What is support and supervision?
2. How to give a good appraisal.
3. Communicating concern and praise.

Continuing Professional Development (CPD)

All of our courses are certified by the CPD Certification Service. They have been verified by an independent assessor, ensuring they meet national standards.

Learning Options

  • Access to the course materials for 12 months (unlimited access)
  • Place of study: Online (eLearning)
  • Course trainer support available to answer queries by email or our social media channels
  • Average time to complete the course - 1.5 hours
  • Assessment: Mini assessments at the end of each lesson, a pass rate of 75% required
  • Certificate: Self print CPD certified certificate
  • Recognition: CPD certified by the CPD certification service
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