PMA Dental Practice Manager Level 4

PMA (formerly Practice Managers Association)
Delivery Method: Blended


This qualification develops the registered manager’s responsibilities in managing all non-clinical aspects of a dental surgery, leading the practice team and achieving excellent patient care, cost-efficiencies and importantly, meeting CQC and other regulatory requirements. It will really help learners get to grips with their role, gain comprehensive business knowledge and develop the technical skills they need to lead effectively at this level. Managing all non-clinical aspects of a dental surgery, leading the practice team and achieving excellent patient care and cost efficiency.

Course Delivery
This will include a wide range of teaching and learning techniques and styles including one-to-one coaching, discussions and teaching, observations, practical assessments, mentoring, independent research and e-learning. The assigned PMA Tutor/Assessor will use online face to face platforms such as Zoom/MS Teams/FaceTime/Skype.
Learners will have access to Aptem, our e-portfolio system that supports in monitoring progression throughout the apprenticeship. It is the central system that keeps track of learner assignments, evidence and holds resources that will support learners to complete the apprenticeship.
Line managers will be a key driver in learner development, importantly in agreeing the unique learning plan and kept abreast of progress at every step.

Fees and Duration

The Courses costs £9K but with government funding there is a 5% co-contribution payable by the employer unless they have access to Levy funding.

The Course will last for 21 months including 3 months for EPA

End Point Assessment

The apprentice must be assessed by a minimum of 2 different assessments methods and the methods used will be the ones most relevant to the job. This testing will examine that the apprentice is capable of doing their job.  After the EPA, the apprentice is graded by pass, merit or distinction. Clear grading descriptors set out the requirements for each grade.

A PMA Tutor will be assigned to work with you throughout the duration of the course and will support you through your journey. 

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