Level 5 Operational Departmental Manager Apprenticeship

The Learning Enterprise
Delivery Method: Blended

An operations/departmental manager is someone who manages a team and/or projects, and achieves operational or departmental goals and objectives, as part of their organisational strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent  management, coaching and mentoring.

Roles may include: Operations Manager, Regional Manager, Divisional Manager,

Department Manager and specialist managers.

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