Page 2 of 4 for Conflict Resolution Training

This Bullying & Harassment in the Workplace training course is for ALL employees. It provides steps and guidance to help prevent, identify and confront bullying and harassment at work.

This course provides the most effective techniques and strategies for handling and resolving conflict in the workplace.

This course offers practical guidance for people who sell DIGITAL CONTENT. It explains consumer law, customer rights, and the legal standards required.

This Consumer Rights for Retailers training course is a practical guide to consumer law and legal standards for people who sell products.

This course is an essential guide to consumer law for people who provide services. It explains customers' rights regarding the services you provide and the legal standards you must meet.

This training focuses on Standard 3 of the Care Certificate and ensures that employees know what duty of care they have to those receiving care and support in the workplace.

This training course will help management to create a positive culture by providing practical guidance for preventing, handling and tackling bullying and harassment at work.

This program would suit an individual looking at gaining a wide range of practical everyday skills for use in the workplace, or an employer who wanted to provide access to... read more

This Complaints Handling Online Course will look at how to respond to complaints, the complaints handling process and how to identify incidents and errors.

The course covers the different actions staff may need to take in seeking consent, including best interest decisions, emergency situations and more.

This Contracts and Written Statements Online Course will help you determine who needs a written a contract or written statement and what should be contained in the documents.

This online conflict management content raises participants understanding of the background to conflict and the contribution they can make to managing conflict effectively.

Our online Reablement course is not just aimed at Reablement workers but is useful for those carers who may take over the care of some partially reabled clients

This four-module online course covers a variety of topics. We will ask: what is information sharing; when should you share information, what does the law say about its sharing,... read more

Our society, and therefore our workplaces, are full of individuals with very different backgrounds, beliefs, values and attitudes. With such diversity conflict, at some point, is inevitable. Conflict in workplaces... read more

This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers and homeworkers.It also covers the legal... read more

​Positive Handling is a very serious subject. Knowing when and how to act in a difficult situation can be the difference between a positive outcome and a potentially career ending... read more

This half day course is aimed to implement successful Breakaway skills in line with The General Services Association (GSA) curriculum, whereby the GSA develop and disseminate best practice in the... read more

This half day course is aimed to implement successful Breakaway skills in line with The General Services Association (GSA) curriculum, whereby the GSA develop and disseminate best practice in the... read more

This half day course is designed to help attendees recognise when a situation is escalating and de-escalate the situation using the appropriate methods, while keeping themselves and all others involved... read more