Customer Service Apprenticeship

All (10) Face-to-face (4) eLearning (4) More...
Blended (1) Virtual (1)
Sundry Sales - Enhanced Dental CPD Course - Level 1
eLearning
£23.99
Sundry Sales - Enhanced Dental CPD Course - Level 1 The Mandatory Training Group
Welcome to The Mandatory Training Group's online Sundry Sales – Enhanced Dental CPD Course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Welcome to The Mandatory Training Group's online Sundry Sales – Enhanced Dental CPD Course. All our online training courses, programmes... read more
£23.99
Delivery Method
eLearning
Level
Beginner
CPD Points
2
Qualification
Certificate of attendance/completion
Principles of Telephone Triage Training
Virtual
£42.00
Principles of Telephone Triage Training The Learning Enterprise
CQC Fundamental Standards: Regulation 9: Person Centred Care, Regulation 10: Dignity & Respect, Regulation 12: Safe Care and Treatment, Regulation 13: Safeguarding service users from abuse and improper treatment.
CQC Fundamental Standards: Regulation 9: Person Centred Care, Regulation 10: Dignity & Respect, Regulation 12: Safe Care and Treatment, Regulation... read more
£42.00
Delivery Method
Virtual
Qualification
Certificate of attendance/completion
Dynamic Training Apprenticeships
Blended
Dynamic Training Apprenticeships Dynamic Training UK
Apprenticeships offer the opportunity to employers to enhance the skills of their existing workforce in addition to employing new apprentices. There is no upper age limit for apprentices.
Apprenticeships offer the opportunity to employers to enhance the skills of their existing workforce in addition to employing new apprentices.... read more
Delivery Method
Blended
Delegation and Referrals - Enhanced Dental CPD Course  - Level 1
eLearning
£23.99
Delegation and Referrals - Enhanced Dental CPD Course - Level 1 The Mandatory Training Group
The aim of this online Delegation and Referrals - Enhanced Dental CPD Course is to determine qualifications for outside referrals while highlighting relevant work allocation and mission within the practice.
The aim of this online Delegation and Referrals - Enhanced Dental CPD Course is to determine qualifications for outside referrals... read more
£23.99
Delivery Method
eLearning
Level
Beginner
CPD Points
2
Qualification
Certificate of attendance/completion
Intermediate Apprenticeship in Contact Centre Operations Level 2
Face-to-face
Intermediate Apprenticeship in Contact Centre Operations Level 2 Key Training Group
An Apprenticeship in Contact Centre Operations at an Intermediate Level (2) is an ideal programme for those that are working at an entry level position within a Contact/ Call Centre... read more
An Apprenticeship in Contact Centre Operations at an Intermediate Level (2) is an ideal programme for those that are working... read more
Delivery Method
Face-to-face
Level
Intermediate
Qualification
NVQ Level 2 or equivalent
Advanced Apprenticeship in Contact Centre Operations Level 3
Face-to-face
Advanced Apprenticeship in Contact Centre Operations Level 3 Key Training Group
An Apprenticeship in Contact Centre Operations at an Advanced Level (3) is an ideal programme for those that are working at a supervisory level within a Contact/ Call Centre environment.
An Apprenticeship in Contact Centre Operations at an Advanced Level (3) is an ideal programme for those that are working... read more
Delivery Method
Face-to-face
Level
Advanced
Qualification
NVQ Level 3 or equivalent
Intermediate Apprenticeship in Customer Service Level 2
Face-to-face
Intermediate Apprenticeship in Customer Service Level 2 Key Training Group
This Apprenticeship programme would be best suited for any entry level employee working within a client facing or customer service role. Learners will need to be able to demonstrate that... read more
This Apprenticeship programme would be best suited for any entry level employee working within a client facing or customer service... read more
Delivery Method
Face-to-face
Level
Intermediate
Qualification
NVQ Level 2 or equivalent
Advanced Apprenticeship in Customer Service Level 3
Face-to-face
Advanced Apprenticeship in Customer Service Level 3 Key Training Group
This Apprenticeship programme would be well suited to those with experience working within a client facing or customer service role. Learners will need to be able to demonstrate that they... read more
This Apprenticeship programme would be well suited to those with experience working within a client facing or customer service role.... read more
Delivery Method
Face-to-face
Level
Advanced
Qualification
NVQ Level 3 or equivalent
 Conflict Resolution Online Course
eLearning
£14.99
Conflict Resolution Online Course My Training Academy
This Conflict Resolution online course will introduce you to Conflict Management Procedures. Develop an awareness of the risks of providing public help and learn how to deal with conflict.
This Conflict Resolution online course will introduce you to Conflict Management Procedures. Develop an awareness of the risks of providing... read more
£14.99
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Customer Service Practitioner Courses
eLearning
£15.00
Customer Service Practitioner Courses Learning Connect
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.
£15.00
Delivery Method
eLearning
Level
Beginner
CPD Points
CPD point- 2
Qualification
Nationally recognised