Page 3 of 6 for Customer Service Training

Interactive e learning course explaining how to recognise and initially treat someone suffering from anaphylaxis - a severe allergic reaction requiring urgent assistance

This course bundle is for anyone wanting to work in customer services, or already working in this area but wantingto improve their skills and knowledge.

This online Customer Service content will help users define who their customers are and how to understand their needs, the content will also help users to expand their knowledge on... read more

This content will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales... read more

Complete online for FREE when it suits you, with study materials and tutor support. Customer Service skills for Care.

Designed for business owners who are new to online marketing. Hpow to market a product and how to assess the success of the publicity

Thinking of a portfolio career? An e learning course giving you the elements of becoming a consultant. CPD certificate downloadable on completion

An e book course focussing on building relationships in business with the aim of increasing sales

This course offers practical guidance for people who sell DIGITAL CONTENT. It explains consumer law, customer rights, and the legal standards required.

This Consumer Rights for Retailers training course is a practical guide to consumer law and legal standards for people who sell products.

This course is an essential guide to consumer law for people who provide services. It explains customers' rights regarding the services you provide and the legal standards you must meet.

This Customer Service Training course will help you to provide excellent customer service and improve interpersonal skills.

This course is for those personnel involved in taking card payments on payment machine devices.

If you work for a housing association that practices resident involvement and you want to know more, or resident involvement is part of your role then this course is for... read more

This Treasurer skills in a community group course is aimed at anyone who is currently in the role of treasurer or thinking about putting themselves forward for this position.

This e-learning course will provide you with a thorough understanding of the framework surrounding the law, regulation and social responsibility related to the sale of alcohol. This is especially important since alcohol... read more

The self-awareness course aims to provide learners with the tools to help improve their selfawareness. The course looks at the importance of having self-awareness and what impact this can have... read more

This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands... read more

Empower your staff to deliver excellent customer service with our WorldHost ‘Principles of Customer Service’ workshop, and give your business the outstanding reputation it deserves.

Empower staff with the skills they need to become a brand ambassador for your business with our WorldHost ‘Ambassador Workshop’.