Page 5 of 5 for Customer Service Training

All (88) Face-to-face (8) eLearning (70) More...
Blended (1) Distance (2) Consultancy (1) Virtual (6)
Callers in crisis- skills for front line staff
Virtual
Callers in crisis- skills for front line staff The Training Exchange
Develop your confidence and telephone communication skills to respond to people experiencing Mental Health crisis. This is a 1/2 day course (online for individuals).
Develop your confidence and telephone communication skills to respond to people experiencing Mental Health crisis. This is a 1/2 day course... read more
Delivery Method
Virtual
Qualification
Certificate of attendance/completion
Next Date
5th November 2024
 Conflict Resolution Online Course
eLearning
£14.99
Conflict Resolution Online Course My Training Academy
This Conflict Resolution online course will introduce you to Conflict Management Procedures. Develop an awareness of the risks of providing public help and learn how to deal with conflict.
This Conflict Resolution online course will introduce you to Conflict Management Procedures. Develop an awareness of the risks of providing... read more
£14.99
Delivery Method
eLearning
Level
Beginner
CPD Points
1
Qualification
Certificate of attendance/completion
Dementia Friendly Organisations
Consultancy
Dementia Friendly Organisations JoCo Learning & Development Ltd.
JoCo is supporting businesses from all sectors to become Dementia Friendly Organisations through recognition process which is based on a wealth of personal experience and professional health & social care... read more
JoCo is supporting businesses from all sectors to become Dementia Friendly Organisations through recognition process which is based on a... read more
Delivery Method
Consultancy
Qualification
Provider own qualification (this must be assessed)
Customer Service Essentials in Healthcare
Blended
£170.00
Customer Service Essentials in Healthcare M&K Update Ltd
This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service. The course is suitable for all those involved in the provision of healthcare. ... read more
This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service. The course is... read more
£170.00
Delivery Method
Blended
Level
Beginner
CPD Points
8
Qualification
Certificate of attendance/completion
Customer Service
eLearning
£24.00
Customer Service Me Learning
This course delivers a timely reminder on the importance of customer service. You’ll learn the basics of good service, such as listening and clarifying, preparedness, efficiency and professionalism, and tactics for... read more
This course delivers a timely reminder on the importance of customer service. You’ll learn the basics of good service, such as... read more
£24.00
Delivery Method
eLearning
Qualification
Certificate of attendance/completion
Customer Service Course
Face-to-face
Customer Service Course Ashfield Services
This session will allow learners to provide excellent customer service to patients, other service users and partner organisations.
This session will allow learners to provide excellent customer service to patients, other service users and partner organisations.
Delivery Method
Face-to-face
CPD Points
3
Qualification
Certificate of attendance/completion
Level 2 Certificate in IT User Skills in Open Systems and Enterprise (ITQ)
Distance
£118.80
Level 2 Certificate in IT User Skills in Open Systems and Enterprise (ITQ) E-Courses4You Ltd
The ITQ is now recognised as a vocational qualification equivalent to a GCSE grade A*- C, as it follows the national curriculum requirement and framework.
The ITQ is now recognised as a vocational qualification equivalent to a GCSE grade A*- C, as it follows the... read more
£118.80
Delivery Method
Distance
Level
Intermediate
Qualification
NVQ Level 2 or equivalent
Display Screen Equipment (DSE) E-learning
eLearning
£30.00
Display Screen Equipment (DSE) E-learning Acorn Health & Safety Ltd
Our display screen equipment (DSE) e-learning courses are aimed at users of and those responsible for assessing DSE, this could be anything from laptops, tablet PCs, televisions, smartphones, CNC control... read more
Our display screen equipment (DSE) e-learning courses are aimed at users of and those responsible for assessing DSE, this could... read more
£30.00
Delivery Method
eLearning
Qualification
Certificate of attendance/completion