Some people immediately command attention and respect when they walk into a room. Do you have that kind of presence? If not, this workshop will help you do just that... read more
Some people immediately command attention and respect when they walk into a room. Do you have that kind of presence?... read more
An Apprenticeship in Contact Centre Operations at an Intermediate Level (2) is an ideal programme for those that are working at an entry level position within a Contact/ Call Centre... read more
An Apprenticeship in Contact Centre Operations at an Intermediate Level (2) is an ideal programme for those that are working... read more
An Apprenticeship in Contact Centre Operations at an Advanced Level (3) is an ideal programme for those that are working at a supervisory level within a Contact/ Call Centre environment.
An Apprenticeship in Contact Centre Operations at an Advanced Level (3) is an ideal programme for those that are working... read more
The Team Leading Apprenticeship is an ideal qualification for those working in a team leading or supervisory role. The programme covers supporting organisational objectives through a wide range of functions,... read more
The Team Leading Apprenticeship is an ideal qualification for those working in a team leading or supervisory role. The programme... read more
This qualification is designed to provide competence based assessment for staff working in Health & Social Care against the National Occupational Standards for the sector.
This qualification is designed to provide competence based assessment for staff working in Health & Social Care against the National... read more
This apprenticeship covers all things administration, such as communication, organisation, decision- making, interpretation of information and IT skills. The business administration apprenticeship can be contextualised to include specific areas within... read more
This apprenticeship covers all things administration, such as communication, organisation, decision- making, interpretation of information and IT skills. The business... read more
Based upon Senior Healthcare Support Worker Level 3 Apprenticeship Standard, this City & Guilds Level 3 Diploma expects the candidate to already possess the core practical skills and underpinning knowledge... read more
Based upon Senior Healthcare Support Worker Level 3 Apprenticeship Standard, this City & Guilds Level 3 Diploma expects the candidate... read more
Managing teams and projects to meet a private, public or voluntary organisation's goals. Over an 18-month period, you will focus on building the skills and knowledge you need to be... read more
Managing teams and projects to meet a private, public or voluntary organisation's goals. Over an 18-month period, you will focus... read more
An Operations or departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisation's strategy
An Operations or departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives,... read more
Senior Leaders are key where there is a workforce to lead, manage and support. The broad purpose of this role is to provide clear, inclusive and strategic leadership and direction... read more
Senior Leaders are key where there is a workforce to lead, manage and support. The broad purpose of this role... read more
This certificate is designed to develop an individual for the role of Dental Practice Manager who is responsible for all non-clinical aspects within a practice to achieve excellent patient care,... read more
This certificate is designed to develop an individual for the role of Dental Practice Manager who is responsible for all... read more
At level 2, this new RQF qualification will be the common qualification for both the health and adult care services, allowing learners to enter either workforce. The qualification has been... read more
At level 2, this new RQF qualification will be the common qualification for both the health and adult care services,... read more
This new RQF qualification is suitable for learners working in adult care. The qualification has been written in line with the minimum requirements set out by Skills for Care will... read more
This new RQF qualification is suitable for learners working in adult care. The qualification has been written in line with... read more
This new RQF qualification is suitable for learners working in adult care who wish to develop further, specialist skills and knowledge in their area of responsibility which enables them to... read more
This new RQF qualification is suitable for learners working in adult care who wish to develop further, specialist skills and... read more
Assistant Practitioners work at a level above Healthcare Support Workers and have a more in-depth understanding about factors that influence well-being.
Assistant Practitioners work at a level above Healthcare Support Workers and have a more in-depth understanding about factors that influence... read more