Your management skills are an important part of your success as a project manager, so it is crucial that you grow both of those skill sets. However, your management skills... read more
Your management skills are an important part of your success as a project manager, so it is crucial that you... read more
This course is designed for learners who have completed the pre-requisite Lean Process Improvement course, and perhaps have been involved in implementation of its principles in their workplace.
This course is designed for learners who have completed the pre-requisite Lean Process Improvement course, and perhaps have been involved... read more
This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.
This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager)... read more
Lunch and Learns are a venue to foster sharing and peer learning and are typically aimed at fostering cross-organisation collaboration and communication.
Lunch and Learns are a venue to foster sharing and peer learning and are typically aimed at fostering cross-organisation collaboration... read more
In this workshop, participants will discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships
In this workshop, participants will discover that the business of business is making friends, and the business of all sales... read more
This course will help call centre agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard.
This course will help call centre agents learn to make the most of their telephone-based work, including understanding the best... read more
This course will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring
This course will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation;... read more
Project management is not just restricted to certain industries, or to individuals with certification as a project manager. Lots of us are expected to complete assignments that are not a... read more
Project management is not just restricted to certain industries, or to individuals with certification as a project manager. Lots of... read more