Page 23 of 56 for Professional Skills

All (1106) Face-to-face (132) eLearning (891) More...
Blended (21) Distance (6) Consultancy (4) Resources (4) Virtual (48)
PMA Senior Leader Level 7
Blended
PMA Senior Leader Level 7 PMA (formerly Practice Managers Association)
Senior Leaders are key where there is a workforce to lead, manage and support. The broad purpose of this role is to provide clear, inclusive and strategic leadership and direction... read more
Senior Leaders are key where there is a workforce to lead, manage and support. The broad purpose of this role... read more
Delivery Method
Blended
Qualification
Level 4+ higher apprenticeship
PMA - ILM Level 3 Diploma in Leadership & Management
Blended
PMA - ILM Level 3 Diploma in Leadership & Management PMA (formerly Practice Managers Association)
This is ideal for those aspiring to move into a management role or you are already in a junior supervisory/management position and want to develop your skills further.
This is ideal for those aspiring to move into a management role or you are already in a junior supervisory/management... read more
Delivery Method
Blended
Qualification
Nationally recognised
PMA - ILM Level 5 Diploma in Leadership & Management
Blended
PMA - ILM Level 5 Diploma in Leadership & Management PMA (formerly Practice Managers Association)
This is designed for those already working in an established management role. It is set at a standard suitable for those who are managing teams or projects and are responsible... read more
This is designed for those already working in an established management role. It is set at a standard suitable for... read more
Delivery Method
Blended
Level
Advanced
Qualification
Nationally recognised
PMA  – ILM Level 7 Diploma in Leadership & Management
Blended
PMA – ILM Level 7 Diploma in Leadership & Management PMA (formerly Practice Managers Association)
This qualification is designed to enable both existing and aspiring senior managers, working in the operational or strategic field, to develop and enhance their current leadership and management skills.
This qualification is designed to enable both existing and aspiring senior managers, working in the operational or strategic field, to... read more
Delivery Method
Blended
Level
Advanced
Qualification
Nationally recognised
Telephone Triage for Frontline & Reception Staff
Virtual
Telephone Triage for Frontline & Reception Staff PMA (formerly Practice Managers Association)
General practice is embarking on a transformational journey. This includes a re-evaluation of the people, clinical resources, processes, deployment of resources and technology -not to mention the mechanisms by which... read more
General practice is embarking on a transformational journey. This includes a re-evaluation of the people, clinical resources, processes, deployment of... read more
Delivery Method
Virtual
CQC Inspection Framework
Virtual
CQC Inspection Framework PMA (formerly Practice Managers Association)
This module looks at the CQC Inspection process and how to deal with them. We will focus on how to create a culture of buy-in within the GP Practice... read more
This module looks at the CQC Inspection process and how to deal with them. We will focus on how... read more
Delivery Method
Virtual
Qualification
Certificate of attendance/completion
Coaching and Mentoring
Virtual
Coaching and Mentoring PMA (formerly Practice Managers Association)
This module focuses on ‘coaching for performance’ – and will develop the skills needed to understand and develop the capability and capacity in the practice. Through the introduction of a variety... read more
This module focuses on ‘coaching for performance’ – and will develop the skills needed to understand and develop the capability... read more
Delivery Method
Virtual
Qualification
Certificate of attendance/completion
Managing Practice Finances
Virtual
Managing Practice Finances PMA (formerly Practice Managers Association)
This is the foundation workshop to the PMA programme – a series focused on the business management of general practice – where practice finances and accounting systems are explained in... read more
This is the foundation workshop to the PMA programme – a series focused on the business management of general practice... read more
Delivery Method
Virtual
Qualification
Certificate of attendance/completion
Customer & Conflict Management
Virtual
Customer & Conflict Management PMA (formerly Practice Managers Association)
This web workshop session been developed to support front line staff and other health care professionals in General Practice to develop their skills and confidence to provide excellence in customer... read more
This web workshop session been developed to support front line staff and other health care professionals in General Practice to... read more
Delivery Method
Virtual
Qualification
Certificate of attendance/completion
Group Consultations- Workshop
Virtual
Group Consultations- Workshop PMA (formerly Practice Managers Association)
Imagine a service in which it’s easier to get to see your doctor or nurse and you get to spend around 45 mins with them in an informal setting. The... read more
Imagine a service in which it’s easier to get to see your doctor or nurse and you get to spend... read more
Delivery Method
Virtual
Qualification
Certificate of attendance/completion
Business Risk & Governance
Virtual
Business Risk & Governance PMA (formerly Practice Managers Association)
This module focuses on the Business Risks and Governance issues that regularly arise in medical practice, they are often difficult to deal with. We will focus on how to create competitive,... read more
This module focuses on the Business Risks and Governance issues that regularly arise in medical practice, they are often difficult... read more
Delivery Method
Virtual
Qualification
Certificate of attendance/completion
Effective Communication- workshop
Virtual
Effective Communication- workshop PMA (formerly Practice Managers Association)
Effective Communication skills are among the most essential ones for every professional. We use all types of Communication on a daily basis, and thus it is imperative that we use... read more
Effective Communication skills are among the most essential ones for every professional. We use all types of Communication on a... read more
Delivery Method
Virtual
Qualification
Certificate of attendance/completion
Developing the Role of the Prescription Clerk
Virtual
Developing the Role of the Prescription Clerk PMA (formerly Practice Managers Association)
Receptionists are often the first point of contact in general practice for patients when it comes to ordering their repeat medications or when they have a query concerning them. More and... read more
Receptionists are often the first point of contact in general practice for patients when it comes to ordering their repeat... read more
Delivery Method
Virtual
Qualification
Certificate of attendance/completion
Active Signposting/ Care Navigation
Virtual
Active Signposting/ Care Navigation PMA (formerly Practice Managers Association)
The key objective of Active Signposting (AS) is to help patients access the right care at the earliest opportunity. It is a new system of ‘triage‘, carried out at the... read more
The key objective of Active Signposting (AS) is to help patients access the right care at the earliest opportunity. It... read more
Delivery Method
Virtual
Qualification
Certificate of attendance/completion
Managing Change- workshop
Virtual
Managing Change- workshop PMA (formerly Practice Managers Association)
This module looks at the fundamental aspects of change management and how to deal with them. We will focus on what change is and how to develop a change management approach... read more
This module looks at the fundamental aspects of change management and how to deal with them. We will focus on what... read more
Delivery Method
Virtual
Qualification
Certificate of attendance/completion
Introduction to Practice Management & Performance Management
Virtual
Introduction to Practice Management & Performance Management PMA (formerly Practice Managers Association)
This web workshop is for NHS staff who are Practice or Admin Managers in Primary care who want to improve their operational delivery. During the workshop, delegates will learn at... read more
This web workshop is for NHS staff who are Practice or Admin Managers in Primary care who want to improve... read more
Delivery Method
Virtual
Qualification
Certificate of attendance/completion
Introduction to Medical Terminology
Virtual
Introduction to Medical Terminology PMA (formerly Practice Managers Association)
This web workshop is for those who would benefit from understanding the component parts of medical terminology. An understanding of medical terminology is essential for anyone working in the medical industry.... read more
This web workshop is for those who would benefit from understanding the component parts of medical terminology. An understanding of medical... read more
Delivery Method
Virtual
Qualification
Certificate of attendance/completion
Effective Patient Encounters
Virtual
Effective Patient Encounters PMA (formerly Practice Managers Association)
Active Signposting is a tool to develop the skills and career paths of non- clinical staff. Staff will move away from a passive role and have a more... read more
Active Signposting is a tool to develop the skills and career paths of non- clinical staff. Staff will... read more
Delivery Method
Virtual
Qualification
Certificate of attendance/completion
NHS Pensions Update- Masterclass
Virtual
NHS Pensions Update- Masterclass PMA (formerly Practice Managers Association)
NHS Pensions are explained in a user-friendly, interactive way. This web workshop will provide practical guidance to enable participants to map outcomes onto their own practice – across their GPs,... read more
NHS Pensions are explained in a user-friendly, interactive way. This web workshop will provide practical guidance to enable participants to... read more
Delivery Method
Virtual
Qualification
Certificate of attendance/completion
High Performing Virtual Teams
Virtual
High Performing Virtual Teams PMA (formerly Practice Managers Association)
Currently, one of the biggest challenges facing virtual teams is how to successfully work within that team. Teams that are geographically dispersed and primarily meet virtually – via webcast or... read more
Currently, one of the biggest challenges facing virtual teams is how to successfully work within that team. Teams that are... read more
Delivery Method
Virtual