Page 37 of 56 for Professional Skills

This course provides a clear introduction to types of corporate fraud commonly experienced in local government, such as procurement, housing tenancy, and payroll fraud.

This course will outline the principles and purpose of the UK Freedom of Information Act. It will outline the key terminology and help you get a clear understanding of what... read more

The course focuses on the main and most popular topics of the GDPR course, providing crucial content and fast-paced quizzes to test your knowledge.

This course shows you how to diffuse aggression when it arises, how to recognise when a situation could turn to violence, and what to do if it does. The skills... read more

This four-module online course covers a variety of topics. We will ask: what is information sharing; when should you share information, what does the law say about its sharing,... read more

What kind of records should you keep? In this course you’ll learn which formal and informal records are important to have, why good record keeping is important and the difference... read more

Having good people skills will give you an advantage at work and in all aspects of life – but what are people skills? Put simply, this term relates to your ability... read more

The processes involved with medication management are a serious matter and it is your responsibility to reduce the likelihood of error associated with mismanagement of medicines. This course covers the... read more

This course covers learning outcomes for standard 15 of the care certificate for care workers. Knowledge of this area will not only help to protect the service user, but... read more

Employers have a duty to comply with legislation related to control of dangerous substances and preparations used within the workplace.

Ararna offer bespoke training on correspondence management for clerical and receptionist staff. ​This course is tailored to your needs and to suit the requirements of the training for reception and... read more

The Level 5 Diploma in Leadership is relevant for managers at different levels of seniority working in the wide variety of services that are developing in response to the Personalisation... read more

This course will help people working in a care environment to understand the need for secure handling of information. It also give the knowledge about how to access support when handling... read more

This half day course is aimed to implement successful Breakaway skills in line with The General Services Association (GSA) curriculum, whereby the GSA develop and disseminate best practice in the... read more

This half day course is aimed to implement successful Breakaway skills in line with The General Services Association (GSA) curriculum, whereby the GSA develop and disseminate best practice in the... read more

This half day course is designed to help attendees recognise when a situation is escalating and de-escalate the situation using the appropriate methods, while keeping themselves and all others involved... read more

This session will cover a highly emotive subject of raising concerns and whistle blowing.

This session provides information and opportunities to practice principles of effective communication in a health or social care setting.

Business issues are of critical importance to cash strapped care providers. This GM is focused giving expert business advice