Page 42 of 54 for Professional Skills

This course will look at how to respond to complaints, the complaints handling process and how to identify incidents and errors.

You will find out who needs a written statement or contract and what information they should contain. There are processes to go through when a contract is varied or terminated... read more

This medication online course provides all the knowledge requirements for the safe control, handling and administration of medicines in social and domiciliary care environments.

The course enables users to learn the customer service, personal standards and premises standards process; deal with complaints with good tactics, exceed customer expectations and go the extra mile to... read more

The European Commission has introduced the General Data Protection Regulation (GDPR) which was implemented on 25th May 2018...

To ensure delegates gain an understanding of how nutrition has a direct connection with health and well-being.

This theory course presents Dignity, Privacy & Respect in a format that is both easy to digest and apply to the work environment. It will benefit all employees who work... read more

Candidates will have the opportunity to familiarise themselves with what a learning disability is, understanding the different types of learning disabilities and the best approach to dealing with challenging behaviours... read more

In this module you’ll learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is... read more

This training course covers various important topics regarding display screen equipment (DSE) and how to adjust your workstation to suit you.

This programme is suitable for any healthcare practitioner who is involved in the administration of medicines.

Minimise the risk to your business from drug use and dealing by ensuring your staff can spot trouble before it happens. After training your staff will be able to spot... read more

The Palliative care awareness course is for candidates working within caring role for those who have a life-limiting illness.

This will provide an introduction to advance care planning within the context of end of life care.

Death and dying tends to be a taboo subject, with the very thought of dying evoking fear in many people. This course is designed to inform Care Workers of the... read more

This course is aimed at care workers who are involved with clients who suffer from epilepsy. Candidates will gain knowledge on the main effects of epilepsy and the importance of... read more

This course aims to raise awareness of Equality & Diversity and encourage candidates to take a proactive approach within the workplace.

Delivers an understanding of equality and diversity and helps learners apply that knowledge in the healthcare environment.

This course looks in detail at the key issues surrounding equality and diversity. Each session looks at one of the key protected characteristics and is followed by its own assessment.

People fall because of a complex mix of factors. To reduce falling, it is important to identify these factors, and recognise those that could signify serious, but treatable, underlying medical... read more