Page 7 of 54 for Professional Skills

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Centre Training will help provide those skills. This online course will help participants improve their... read more

Coaching is not just for athletes. More and more organisations are choosing to include coaching as part of their instruction. Coaching salespeople, when done correctly, will not only increase sales,... read more

For the better part of every day, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your... read more

For many people, the term Contact Centre relates to sales calls and telemarketers. There are so many avenues that a contact centre can be of assistance within a company that... read more

Each and every one of us serves customers, whether we realise it or not. Maybe you're on the front lines of a company, serving the people who buy your products.... read more

Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer support. It now encompasses the internet, websites,... read more

Everyone can always use some inspiration and motivation. This online training course will help your participant’s target the unique ways each team member is motivated. Finding the right incentive for... read more

Experiencing a sales objection can be a disheartening event. Through this course your participants will learn how to eliminate the objection and push through to get that sale. Even the... read more

Prospecting and lead generation is the method of making links which may lead to a sale or other promising result. The leads may come from various sources or undertakings, for... read more

Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential... read more

The meaning of telephone etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can... read more

No one is born a sales person nor has a special gift that makes customers buy products/services. Everyone can however, learn how to sell successfully. By learning to communicate with... read more

Do you and your management team understand its implications and your obligations? We help you get to grips with everything GDPR related, and as the course has been written in... read more

In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook the importance of personal contact. You never know when or where you will... read more

Social media is a staple of modern life. It is so enmeshed in the way we communicate that companies have little choice but to engage social media as part of... read more

Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralised office. Communication issues alone make... read more

The cloud has become a vital component for business as technology becomes embedded in modern life. Every leader needs to understand the cloud and how it operates as well as... read more

The importance of safety cannot be overstated. Every organization is responsible for the safety of employees while they are working. It is estimated that safety problems cost companies $1 billion... read more

Welcome to our online clinical observations training course for healthcare and social care providers. Our online clinical observations training courses (sometimes referred to as "vital signs"; "patient observations" or just... read more

​Your Personal Development Training – Level 1 - Online CPD Accredited Training Course for Health & Social Care – Skills for Care Aligned Course Welcome to our online your personal development... read more