Our eLearning Courses

The Achieving Sales on the Telephone course will teach you the skills and give you the tools you need to succeed in any telesales position in the UK.

Take Your Documents to the Next Level with Adobe’s PDF Tools... Create, Manipulate, and Liberate your PDF Documents with this 3-hour Adobe Acrobat DC Essentials course.

Our Adobe Acrobat X Pro Essentials online training course will teach you the skills you need to master this new version of Adobe's powerful document management software.

Learn how to customize the Acrobat XI to work efficiently on common tasks and easily navigate within and between documents. Get your documents converted to PDF forms with the click... read more

Are you looking for an opportunity to push your career forward to the next level? Do you have your eye on a promotional opportunity at work and want to gain... read more

There is a lawful requirement for every licensed premises to make sure that they have an age verification policy relating to the supply of alcohol on their premises.

This course has been designed to comply with the new EU legislation law which came into force in December 2014. This module will show you how to provide allergy information... read more

The Alternative Healing Therapies Certificate consists of three different courses: Crystal Healing Certificate, Colour Therapy Certificate & Sound Healing Certificate...

Anaphylaxis (also known as anaphylactic shock) is a severe potentially fatal allergic reaction. It is your body's immune system reacting badly to the presence of a foreign object (e.g food... read more

Our Fraud Awareness Diploma provides valuable insight into fraud and money laundering for you to take advantage of.

Anxiety is one of the biggest mental health conditions experienced by thousands of British citizens every year.

Our ‘Asbestos Awareness’ course aims to build awareness and develop knowledge and educating to the hazards and risks posed by asbestos containing materials (ACM’s) within their everyday working environment.

The Asperger Syndrome Awareness course is beneficial for practitioners and parents or anyone with an interest in Autism who wishes to improve their knowledge and skill in the area.

There are many ways in which people with Aspergers syndrome might be different. Though people with this diagnosis might well have the core difficulties with social communication/interaction, and repetitive or... read more

Being assertive can help you achieve your goals. Assertiveness is a confident behaviour which can help you in many avenues of your life.

The ADHD course will give you the information you require to live with or work with a person who suffers from attention deficit hyperactivity disorder.

The Award for Underage Sales Prevention focuses on preventing unlawful sales in age-restricted products.

This care training course is aimed at care workers who are involved with Autism or Aspergers Syndrome. Candidates will gain a better understanding of what these are the effect they... read more

This care training course is aimed at care workers who are involved with clients who have Autism. Candidates will gain a better understanding of what Autism is and the effect... read more

Whether you are a teacher or you have a child of your own with autism, our autism awareness diploma is brimming with information, tips and advice to give you the... read more

The Accounting Course offers students the necessary information required to manage your business better or begin a career in the financial industry in the United Kingdom.

Early resuscitation can improve survival rates by up to 60%. This course is for anybody, trained or untrained, who wishes to feel more confident in dealing with a collapsed adult... read more

This course will give you an overview of blogging – why you should blog, how to choose the right blogging platform for you, how to write high-quality content, and how... read more

This course on ‘Body Language’ is designed to help you understand the different aspects of body language so that you are able to use the information to your personal and... read more

The UK Bribery Act 2010 came in to force on the 1st of July 2011 making it a legal requirement for all business operating within the UK to ensure adequate... read more

Whether you want to start your own successful cleaning business or you want to improve your career prospects within the company you currently work for, you will find that the... read more

Find out what the Equality Act 2010 protected characteristics are, and the legal issues surrounding harassment and bullying.

The Anti-Bullying and Bullying Prevention Diploma course provides a general overview on the topic of bullying in primary and secondary schools including knowledge, statistics and advice required in order to... read more

Whether you are just entering the workforce or you have been working as an administrative assistant and want to push your career to the next level, our Business Administration Diploma... read more

Have you always dreamed of starting your own business? Do you need the skills and knowledge to start your own business and achieve success? Have you finished school and are... read more

Over the past 25 years, the commercial landscape has undergone a seismic shift. Rather than relying on bricks-and-mortar stores and offices for revenues, businesses are increasingly using the internet to... read more

Most of us will be affected either directly or indirectly by cancer at some point in our lives. This video explains the many different types of cancer, their causes, progression... read more

The care planning awareness course enables participants to understand the importance of care planning, their implementation and how to review them. It provides knowledge and understanding to enable candidates to... read more

This training is designed to help you understand who carers are and what they do. The course will also look at the legal rights of carers and will explore the... read more

Urinary catheterisation is a medical procedure used to drain and collect urine from the bladder. Our Catheterisation Course, designed for RGN’s & Care Staff, covers both theoretical and practical elements.

The Certified Healthcare Information Systems Security Practitioner certification course covers the skills and knowledge needed to implement the best IT Healthcare Practices, as well as regulatory compliance and standards in... read more

This series covers everything you need to know about becoming a Certified Information Systems Security Officer. Students will learn about risk management, security management, authentication, access control, security models and... read more

Students will learn about security management, risk management, encryption, information security - access control concepts, incident handling and evidence, operations security, and knowing network security.

This series covers the functions and features of Certified Wireless Network Administrator. Students will learn the fundamentals of RF, components and measurements of RF as well as WLAN topologies. They... read more

Children are exposed to the internet from a very young age in this modern world, and so it’s important to understand how to make it as safe as possible for... read more

The Child Psychology Diploma will provide you with all the knowledge you need to succeed in this field in the United Kingdom. This information packed training course gives you everything... read more

This course provides further information and practical guidance for those who are already familiar with the basic ideas and implementation of CBT and are looking to further extend their knowledge.

Cognitive Behavioural Therapy (CBT) has emerged as one of the most effective treatments for a wide range of psychological problems.

The colour therapy course offers students all the necessary information required to perform colour therapy. This training course provides students with instruction that will put you on the path to... read more

In this course, you will learn how to sharpen your communication skills and how to use them to positive effect in the workplace. You will learn why communication skills are... read more

The Communication Techniques for Managers course will give you the skills to help you to communicate better in the workplace.

Knowledge of the handling and management of complaints and conflict resolution in the workplace is another requirement for Health & Social Care Professionals. This session will give you an understanding... read more

This course will look at how to respond to complaints, the complaints handling process and how to identify incidents and errors.

The introduction to computers course is ideal for anyone who is looking to learn basic computer and internet skills. This is an excellent course for students, teachers, professionals or anyone... read more

Conducting effective and engaging meetings offers many rewards: increasing productivity, maximising time usage and generating the quality decision, clear directions and detailed instructions required to reach business goals.

You will find out who needs a written statement or contract and what information they should contain. There are processes to go through when a contract is varied or terminated... read more

This medication online course provides all the knowledge requirements for the safe control, handling and administration of medicines in social and domiciliary care environments.

The COSHH training course is designed for candidates who handle chemicals as part of their daily work, this online COSHH course is ideal for an induction or refresher to the... read more

Fraud can have a substantial impact on a business, no matter what size it is. The two most basic types of fraud are misappropriation of assets by employees and fraudulent... read more

The Crystal Healing Certificate course offers students the opportunity to learn all about the healing power of crystals.

The Customer Care Certificate will give you all of the information you require to effectively deal with customers in any situation.

The Customer Complaints Course provides students with the knowledge and skills necessary to effectively manage customer complaints.

Customer relationship is an imperative part of any modern day business. Building long lasting relationships with clients and providing them with the highest level of support and service at all... read more

The course enables users to learn the customer service, personal standards and premises standards process; deal with complaints with good tactics, exceed customer expectations and go the extra mile to... read more

These days more companies are looking for members who have outstanding customer service skills. More clients are focusing on the service they receive and are demanding that companies around the... read more

Customer Care is integral to the success of any business. The quality of the relationship and reputation your business has among your customers can determine the success or failure of... read more

This bundle will provide the necessary training for the following certifications; CISSP, CISM, CCSK, PMI Risk Management Professional, CISA, CASP and Security+.

This Cyber Security Awareness and Prevention course will teach you how to keep your network safe, how to stay safe on the internet, how to keep your email safe, how... read more

The Cyber Information Security Certification Training Bundle provides you with the tools to prepare for over 20 information security certifications.

A CyberSec First Responder is the first line of defense against cyber-attacks. Students will prepare to analyze threats, design secure computing and network environments, proactively defend networks, and respond/investigate... read more

The European Commission has introduced the General Data Protection Regulation (GDPR) which was implemented on 25th May 2018...

This course outlines important data security measures to be taken by individuals to protect sensitive data and PI. Some of the topics include how to prevent data breaches, safeguard, protecting... read more

Difficult people cost businesses hundreds of billions of pounds every year. Learning how to deal with difficult people therefore, is not just a necessary business move to protect your bottom... read more

Dental assistants help dentists perform clinical procedures, manage patient care as well as oversee the administrative and clerical operations.

The Depression Awareness Diploma course will give students the opportunity to learn about this common mental disorder.

To ensure delegates gain an understanding of how nutrition has a direct connection with health and well-being.

Have you ever wondered what is behind all of those online advertisements that seem to be popping up on our screens? Or perhaps, you have questioned whether there is a... read more

This theory course presents Dignity, Privacy & Respect in a format that is both easy to digest and apply to the work environment. It will benefit all employees who work... read more

Candidates will have the opportunity to familiarise themselves with what a learning disability is, understanding the different types of learning disabilities and the best approach to dealing with challenging behaviours... read more

In this module you’ll learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is... read more

This training course covers various important topics regarding display screen equipment (DSE) and how to adjust your workstation to suit you.

This course gives you everything you need to know about drug and alcohol addiction awareness. At the conclusion of this course, participants have the tools they require to address this... read more

This programme is suitable for any healthcare practitioner who is involved in the administration of medicines.

Minimise the risk to your business from drug use and dealing by ensuring your staff can spot trouble before it happens. After training your staff will be able to spot... read more

This Dyslexia Awareness Diploma course offers students the ability to learn all about the condition, and how it can be handled.

This course will give you an overview of UK employment law. You will learn how the law affects employers and workers across many domains, from recruitment to redundancy.

The Palliative care awareness course is for candidates working within caring role for those who have a life-limiting illness.

This will provide an introduction to advance care planning within the context of end of life care.

Death and dying tends to be a taboo subject, with the very thought of dying evoking fear in many people. This course is designed to inform Care Workers of the... read more

This course is aimed at care workers who are involved with clients who suffer from epilepsy. Candidates will gain knowledge on the main effects of epilepsy and the importance of... read more

This course aims to raise awareness of Equality & Diversity and encourage candidates to take a proactive approach within the workplace.

Delivers an understanding of equality and diversity and helps learners apply that knowledge in the healthcare environment.

This course looks in detail at the key issues surrounding equality and diversity. Each session looks at one of the key protected characteristics and is followed by its own assessment.

Whether you are just entering the workforce or you have been working as an administrative assistant and want to push your career to the next level, our PA Diploma can... read more

This Early Years Foundation Stage (EYFS) teaching course gives you everything you need to know about becoming an effective EYFS teacher. At the conclusion of this course, participants have the... read more

This comprehensive course on Facilities Management is a great choice for those individuals who have an interest in the field of facilities; either as an existing professional in the sector... read more

People fall because of a complex mix of factors. To reduce falling, it is important to identify these factors, and recognise those that could signify serious, but treatable, underlying medical... read more

Every year, around 13,000 people are admitted to hospital for burns and scalds. Many thousands more go to hospital accident and emergency (A&E) departments. This course will help with basic... read more

This course is suitable for people who are designated as an appointed person in the workplace. It will also meet the needs of those supporting a qualified First Aid at... read more

The aim of this training course is to provide candidates with a fundamental knowledge of food hygiene and to enable them to apply this knowledge to essential practical skills in... read more

This online Food Safety course is designed to provide individuals that handle open food the essential knowledge and understanding of good Food Safety Practice.

This food safety and hygiene module is aimed at anyone working in a role that involves food handling, or the management of such people.

This is an e-learning module on food safety and hygiene, with a focus on retail.

This course is designed to provide delegates with the skills and confidence to both give and receive feedback effectively to and from others in the organisation (e.g. boss, peers, and... read more

Our Online HACCP (Hazard Analysis & Critical Control Points) training program identifies control procedures that can be implemented in your workplace and will help you gain a thorough understanding of... read more

The goal and outcome of this module is to address ways of handling violence and aggression, paying particular attention to those issues relevant to Health and Social Care Professionals.

Within this module we will look at what a redundancy actually is, how they might be avoided and what the law says. You will see what the consultation process is... read more

This program would suit an individual looking at gaining a wide range of practical health & safety skills for use in the workplace, or an employer who wanted to provide... read more

Health and safety applies to everyone in the workplace. Every year, thousands of people suffer from work-related illness and injury.

The Health & Social Care Certificate course contains all the knowledge you require to enter into a successful career as a carer. Upon completing the course, you will have the... read more

This program would suit an individual looking at getting a wide-ranging background in healthcare topics, or an employer who wanted to provide access to these programs to their staff.

Human resources have become an integral part of almost every company around the world. Whether you own your own company or you are interested in working with people for a... read more

Interview Skills helps those trying to fill job vacancies with the right people. This course provides users with good interpersonal and communication skills and shows them how to prepare before... read more

Educational psychology is essentially the study of how individuals learn.

In this course you will study the basic principles of Licensing Law, Health & Safety, Food Safety and Personal Hygiene, Allergens, Social Awareness and Equality & Diversity.

This ITIL Foundation course covers the IT Infrastructure Library best practices. ITIL is globally accepted as the most widely used best practices for IT service management.

The Key Account Management Training Course is one that will provide you with skills that can help you succeed in your new position as a key account manager.

If you'd like to learn project management skills, but have no previous background, and want to understand the principles involved - before progressing into any of the numerous specific methodologies... read more

Working in the legal sector doesn't require you are a lawyer, a top level attorney or a paralegal. You can make a difference by being a member of the important... read more

Current legislation set out by the Health and Safety at Work Act 1974 along with the HSE’s updated code of practice known as L8 which was published in 2001, states... read more

On completion, learners will have an increased understanding of Legionnaires' disease, including the potential consequences of an outbreak and the symptoms associated with the disease. The module also provides information... read more

This course on Life Coaching provides insights into the career and profession of life coaches. Interested candidates will learn about what life coaching is and how it can help transform... read more

In this course you will learn about Lone Working essentials.

Do you have a passion for make-up and beauty? Do you love creating different characters using make-up? Do you enjoy trying new ideas every time you go out?

This online Managing Conflict course is aimed at all staff. This e-learning conflict management course raises participants understanding of the background to conflict and the contribution they can make to... read more

The course will look at how you can get the best from your staff through setting proper objectives, giving regular and constructive feedback and managing tasks effectively. The module will... read more

This module will help you to think about restraint: what it means for you and what it might mean to others, and some ideas that could help your practice.

The marketing diploma is an essential tool for anyone who is interested in marketing and advertising.

A medical secretary is a very important person in any practice in the United Kingdom...

Medication awareness & dosage calculation training aimed as an introductory package for nurses.

Medication awareness & record keeping training aimed at care workers.

A specialist course covering types of medications used to treat Mental Health problems, their storage, administration, side effects and contraindication in different groups of people.

The Medication Management course is designed for staff working within a care environment. This course is in line with the National Minimum Standards Requirements and recent CQC guidelines

The Mental Capacity Act (MCA) came into force in 2007 and was designed to strengthen the protection of vulnerable adults. This was followed by The Deprivation of Liberties Safeguards (DOLS)... read more

This course helps people to clarify their own thoughts on the process and develop a model of mentoring that suits their specific context. The course also provides opportunities to tune... read more

This course trains you how to use the features of Microsoft Access 2013 (MS Access 365). Access 2013 databases can help you store and track just about any kind of... read more

Microsoft Access is now much more than a way to create desktop databases. It's an easy to use tool for quickly creating browser based database applications that help you run... read more

This course is training for basic, intermediate, and advanced features of Microsoft Office's Excel 2010.

This course trains you how to use the features of Microsoft Excel 2013

Learn about functions, charts, macros, Sparklines, and so much more. By the time you’ve completed this 10+ hour training, you’ll be a Microsoft Excel master.

Our MS Office 2010 (MOS) Training Bundle contains certification courses in Excel, Access, Word, PowerPoint & Outlook and allows you to prepare for your Microsoft Office Specialist (MOS) certification.

Almost every job in the business world involves office products. Take your skills to the next level and make your current job responsibilities easier by having one of Microsoft's most... read more

This Microsoft Office 2016 training bundle includes beginner, intermediate & advanced levels for Microsoft Access, Microsoft Excel, Microsoft Outlook,Microsoft PowerPoint and Microsoft Word.

This course provides training for basic, intermediate, and advanced features of Microsoft Office's Outlook 2010.

This course trains you how to use the features of Microsoft Outlook 2013.

With this Microsoft Outlook 2016 training course, you will learn the four major components of outlook including contacts, email, calendars and tasks.

This course provides training for basic, intermediate, and advanced features of Microsoft Office's PowerPoint 2010.

This course provides training for the features of Microsoft Office's PowerPoint 2013.

Take your PowerPoint presentations to the next level with our Microsoft PowerPoint 2016 online training course!

This course is for people new to the Microsoft Windows 10 Operating System. Taking this course will help you understand the advantages, navigation, and functionality of Windows 10.

This course provides training for basic, intermediate, and advanced features of Microsoft Office's Word 2010.

This course provides training for the features of Microsoft Office's Word 2013

In this course, you will learn to navigate the interface, create documents that stand out and how to extend the use of Microsoft word beyond its traditional uses. Covers Beginner,... read more

The Mindfulness Diploma course provides a comprehensive introduction to the art of mindfulness and the real life physical and emotional benefits that it offers to those who practise it.

Without quality minutes, organisations can fail to harness drive and motivation and teams can lose focus. Minutes act like a compass to guide the team by recording past decisions... read more

Money Laundering Awareness shows users how to assess the risk of money laundering in their business, report suspicious transactions or activities, what the everyday responsibilities under the money laundering regulations... read more

When employers understand exactly what motivates their workforce, they have the potential to increase not just productivity but also the quality of work, while retaining employees that are happy and... read more

Moving and Handling is so much more than lifting and carrying. Whether we lift, carry, support, push, pull and hold any load then we need to be aware of the... read more

This moving and handling of people training programme is designed to provide students with the essential knowledge and understanding of the safe process of moving people to prevent injury to... read more

The Negotiation Skills Certificate course is one that will supply information about how to negotiate with anyone in any field throughout the United Kingdom.

Nursing Assistants provide invaluable services including ambulatory, hygiene and adjunct care among other duties. They report to the nurse and are responsible for a wide range of tasks.

The Nutrition Awareness course is designed to provide candidates with an introduction to Nutrition awareness and how best to enable service users to choose and consume food and drink by... read more

Working in an office environment is one thing, but managing it is something completely different. It takes specific skills and an understanding of the dynamics of people to successfully run... read more

The Online Security Certificate Course develops the knowledge and skills necessary to stay protected online. This course is full of information that will help you and your family to use... read more

This course on Operations Management is an ideal choice for those looking to broaden their knowledge in the field of operations and equip themselves with the skills that they need... read more

This Paediatric First Aid (Level 3) course has been developed for those who are working / wish to work with children and infants. This accredited course provides theoretical training in... read more

Find out about what the law states regarding payslips, and what are authorised or unauthorised deductions from pay. The course will also look at the types of reward and benefits... read more

This payroll course is broken down into twenty three information packed modules which are designed to provide you with all the essential tools and knowledge you need to complete payroll... read more

The course will explore why it’s important to have good objectives and competencies and how they contribute to an effective appraisal system.

The ten modules will stimulate your interest in the field of pharmacy. Every aspiring pharmacy assistant can develop his or her personal niche and will have early opportunities to improve... read more

This program would suit an individual looking at gaining a wide range of practical healthcare skills that are in every day use, or an employer who wanted to provide access... read more

This program would suit an individual looking at gaining a wide range of practical everyday skills for use in the workplace, or an employer who wanted to provide access to... read more

This course is designed for anyone who wants to learn the basics about being a Carer. It will help individuals to understand all that is involved in being a Carer,... read more

The aim of this module is to provide you with a good basic knowledge of acute pressure ulcer management.

The aim of this module is to enable learners to obtain detailed knowledge of pressure ulcer management, including identifying the main causes of pressure ulcers, as well as the most... read more

Our Project Management 10 Course Training Bundle includes 10 separate Project related courses including: PMP, CAPM, CSM, PMI Risk Management & ITIL, Six Sigma Green Belt & Six Sigma Black... read more

From managers to staff members, the need to assume leadership responsibilities for projects is always needed, regardless of your job title. This course will teach you how to make a... read more

This Intro to Psychology course offers up-to-date information about the world of psychology, with an easy-to-follow design. Touching on various branches, including social, cognitive, educational, biological and developmental psychology...

The ability to inspire, engage and enthuse others with your words and passion is a vital tool for leadership, sales and virtually all aspects of business. Great public speakers are... read more

Questioning and listening skills are pivotal to effective communication and creating mutual understanding. These vital communication tools are requisite for building effective working and personal relationships.

This one day course is not just aimed at Reablement workers but is useful for those carers who may take over the care of some partially reabled clients who will... read more

Does a career working in an office environment as a receptionist sound like the perfect way for you to move into a completely different industry?

The Reflexology course is ideal for anyone who would like to learn more about holistic therapies. This course is filled with information that will put you on the right path... read more

The Reiki course is ideal for individuals who are interested in learning more about becoming a reiki healer. This course is filled with information on how to utilise the principles... read more

Resolving conflicts is essential to the function of all businesses. Conflicts are inevitable; how they’re dealt with is optional.

Health and social care professionals working within the delivery of any service are required to maintain professional standards and competencies with regard to their professional registration.

Under RIDDOR individuals are required to report: work-related deaths, major injuries or over seven day injuries, work related diseases and dangerous occurrences. The course will help the learner understand the... read more

This course covers the principles and legal implications of risk assessment and how to contribute towards the effective control and management of risk through undertaking risk assessment.

This course has been written to introduce its reader to the ADVANCED level of Safeguarding Children & Young Adults.

Risks posed to children through the act of abuse and neglect has been increasingly exposed by the press and by government sources. High profile cases have prompted a response to... read more

There are many children and young people in society who are in danger and at risk of harm from others due to their inability to protect themselves.

This safeguarding children course is designed to give everyone who works, or has contact with children, young people and/or their families, an introduction to safeguarding and to raise awareness of... read more

Healthcare Professionals working with adults are required to complete a training course for the Safeguarding Adults at Risk (Vulnerable Adults), often referred to as POVA.

Our online Safeguarding course is designed for any staff in who work with vulnerable adults and will raise awareness of the importance of Safeguarding Vulnerable Peopl

Healthcare Professionals working with adults are required to complete a training course for the Safeguarding Adults at Risk (Vulnerable Adults), often referred to as POVA.