Terms & Conditions

Frequently Asked Questions

Course Completion Certificates VS Recognised Certification

Many of our courses come with a 'Certificate of Completion'. This is not a recognised certification document; it merely provides proof of completion of a training course (and often the passing of a small test) from the course provider. These are usually printable or downloadable as a PDF file.

If you require a publicly recognised certification document then you'd need to look for a course providing full certification from a governing body. As an example, Adobe, Microsoft, Cisco & CompTIA all provide a defined structure of certification programs with matching exams that are available through public testing centres.

Order Processing

Online Course Orders

All prices quoted are in GBP British Pounds Sterling (£) and include VAT at 20% (where applicable). Your online course will normally be set up the same day if you order Monday to Friday (excluding bank holidays) before noon (GMT). Otherwise it will be next working day.